Field notes on tracking cases, working backward from the chair, and running a calm in-house lab — written by a practicing dentist who designs, mills, and prints his own work.
The whiteboard problem, the fix, and the three-column board that runs the lab — every open case, its stage, and its deadline on one screen.
The most common tracking mistake in dental offices — and the buffer-day habit that fixes it. Working backward from the chair, made explicit.
